At Shiv Paint ("we," "our," or "us"), we respect the privacy of our customers,
partners, and visitors to our store and website. This Privacy Policy explains how we collect,
use, share, and protect your personal information when you interact with us — whether in-store,
by phone, or online.
1. Information We Collect
Personal information you may provide to us includes:
- Name, phone number, email address, and delivery/billing address
- Purchase history and order details
- Payment information (processed securely; we do not store full card details)
- Any information you share when contacting us for support, quotes, or enquiries
Non-personal information we may collect automatically includes browser type,
device information, and website usage data through cookies (if you visit our website).
2. How We Collect Information
- Directly from you, when you make a purchase, request a quote, sign up for updates, or contact us
- Automatically, through cookies or similar technologies if you browse our website
3. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Respond to enquiries, quote requests, and customer support needs
- Send updates about products, promotions, or services (only if you've opted in)
- Improve our products, services, and customer experience
- Comply with legal or regulatory obligations
4. Sharing of Information
We do not sell your personal information. We may share it only with:
- Delivery or logistics partners, to fulfill your order
- Payment processors, to complete transactions securely
- Government or legal authorities, when required by law
5. Data Security
We take reasonable technical and organizational measures to protect your personal information
from unauthorized access, loss, misuse, or alteration.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details below.
7. Cookies
If you visit our website, we may use cookies to improve your browsing experience and understand
how visitors use our site. You can disable cookies through your browser settings at any time.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for
legal reasons. Any updates will be posted here with a revised "last updated" date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us: